Kestrel Payments
Containing an overnight IRSF loop in four minutes
A compromised test credential began dialling premium-rate ranges at 02:00. Baseline monitoring caught it before it became a five-figure invoice.
Results
- 4min
- Time to containment
- £400
- Actual exposure
- 99%
- Loss avoided
The challenge
Kestrel's verification service used a shared credential across staging and production. When the credential leaked, an automated loop began placing calls to international premium-rate ranges overnight, when nobody was watching.
Under their previous provider this would have surfaced on the monthly invoice.
What we did
Per-destination baselines had been running for three weeks, so the platform already knew what normal looked like for the account. Traffic to a destination Kestrel had never called before, at a volume they had never sent, tripped the anomaly threshold immediately.
A hard per-destination hourly spend cap stopped the traffic at the session border controller rather than waiting for a nightly reconciliation job.
The outcome
The loop was blocked four minutes after it started. Total exposure was under £400 against a modelled worst case of roughly £46,000 by morning. The incident timeline gave Kestrel's risk team everything they needed for their own post-mortem.
“We found out at four minutes past, not at month end.”
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